Close-up eye-level shot of freshly roasted white makhana seeds resting on natural woven bamboo mat in warm morning sun.
Close-up eye-level shot of freshly roasted white makhana seeds resting on natural woven bamboo mat in warm morning sun.
• Help & Guidance

Everything You Need to Know

Clear answers on our direct Purnia harvest, certified 6+ suta grading, prepaid delivery schedules across India, and our unconditional freshness refund guarantee.

— Farm & Processing

Origin, Sizing and Freshness

Where does your makhana come from?

What does 6+ suta grade mean?

What are the ingredients and shelf life?

Every batch is cultivated in the freshwater wetlands of Purnia, Bihar. We source directly from generational farmer collectives who hand-harvest, sun-dry, and roast seeds traditionally.

In the Bihar mandi grading system, 1 suta equals 1/8th of an inch. A 6+ suta designation certifies jumbo popped seeds exceeding 19mm in diameter with minimal unpopped hard kernel bits.

Our packets contain 100% pure popped gorgon nuts without artificial bleaches or preservatives. Sealed in nitrogen-flushed foil pouches, they retain peak crunch for six months.

— Logistics & Guarantees

Delivery, Payments and Refunds

How long does shipping take across India?

Why are payments strictly prepaid without COD?

What is the Crunch Guarantee promise?

We dispatch orders within 24 hours of roasting. Parcels reach metro cities in 3-4 business days and regional tier-2 and tier-3 Indian pin codes within 5-6 business days via air express.

We accept all UPI apps, RuPay/Visa/Mastercard cards, and netbanking. Omitting Cash on Delivery prevents transit holding times, ensuring you receive pouches fresh from small-batch roasts.

If any pack arrives punctured, chewy, or lacking signature crispness, WhatsApp us a photo within 48 hours. We process an instant complimentary replacement parcel or full refund without hassle.

Have a Question About Your Dispatch?

Our team responds directly on WhatsApp between 9 AM and 7 PM IST from Monday through Saturday. Share your order ID for swift real-time status updates.